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  • #108. ⛔️ AI robocalls illegal πŸŽ‰ Google rebrands Bard as Gemini πŸ€‘ California uses AI to answer tax questions

#108. ⛔️ AI robocalls illegal πŸŽ‰ Google rebrands Bard as Gemini πŸ€‘ California uses AI to answer tax questions

FCC declares AI-generated voices in robocalls are illegal β€’ Google rebrands its Bard AI chatbot as Gemini with its own Android app β€’ California plans to use AI to answer your tax questions

  • FCC bans voice-cloning technology in robocalls, effective immediately, as a measure against fraud and misinformation.

  • Rising incidents of robocalls using technology to mimic voices of celebrities, political figures, or family members.

  • FCC Chairwoman Jessica Rosenworcel emphasizes the role of AI-generated voices in scams and misinformation, empowering state attorneys general.

  • Influence of a New Hampshire incident, where a robocall imitating President Biden discouraged voter participation in the primary.

  • Criminal investigation underway in New Hampshire against two Texas companies linked to the AI-generated robocall impersonating President Biden.

  • U.S. Senators Amy Klobuchar and Susan Collins press for action against AI-generated disinformation campaigns in the context of the 2024 election cycle.

  • Microsoft and Google rebrand their AI services; Google renames Bard and Duet AI to Gemini, aligning with its multimodal AI model.

  • Google CEO Sundar Pichai announces Bard's rebranding to Gemini, highlighting its advanced technology and availability in 40 languages, with a new Android app and iOS integration.

  • Gemini Android app allows replacement of Google Assistant as the default, offering a conversational overlay with contextual suggestions and access to Assistant features.

  • Google hints at phasing out Assistant in favor of Gemini, integrating Assistant functions into the Gemini app and planning future enhancements.

  • Gemini launches in English in the US on Android and iOS; expansion to more countries and languages, including Japanese and Korean, is planned.

  • Google introduces Gemini Advanced with access to its largest AI model, Ultra 1.0, for complex tasks; available under a new Google One AI Premium Plan at $20 per month.

  • California's tax agency plans to use generative AI to assist call center agents in providing tax advice to business owners, aiming to reduce call wait times and improve efficiency.

  • During peak tax season, the agency experiences a quadruple increase in call volume, leading to extended wait times and necessitating an "all hands on deck" approach.

  • The generative AI will be trained on large datasets, often sourced from the web, to generate content like text, imagery, and audio, aiding agents in responding to tax-related inquiries.

  • The technology will be used alongside call center employees, with a proposal request indicating AI's potential use in voice calls, live chats, and other communications.

  • California's Department of Technology is exploring generative AI in various state agencies, including projects to reduce traffic congestion, improve public benefits accessibility, and enhance healthcare facility inspections.

  • The project faces challenges in ensuring the accuracy and reliability of AI-generated advice, with concerns about automation bias and the ability of employees to discern accurate information, highlighting the need for careful evaluation and regulation of AI applications in essential services.


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